Reviews
At Accu-Rite Services Inc we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 67 Reviews
Charles Nierman
11/12/2023
Located in Denver
11/12/2023
Located in Denver
My Transformer went out and left us with NO heat! My Son-in-law (EJ) is a Install Technician for this amazing company and was able to diagnose the problem. He then relayed the information to Mike, who knew exactly what the problem was right away. This systems about 24 years old and isn't quite up to date so most parts, etc are hard to find! The next evening, not only did he fix the problem but also went above and beyond and installed a "inline" fuse to prevent a potential disaster because he recognized the prior Transformer did not have one! So Thank You EJ & Mike for being honest, knowledgeable and dependable! HIGHLY RECOMMEND!
Ryan Greve
11/10/2023
11/10/2023
I hate that my first interaction with this great company was an emergency and I was a little edgy. Came home from being out of town and both of my systems were out. They sent over Andy at the end of his shift and found out it was a bad blower motor, thank god it was under warranty still. There was some miscommunication on time frame about being able to get the part in but that happens. But it all got settled and they are getting this part installed today 25 July 2023 right before the heat wave hits hard. Great company, the ladies in the front are great and I couldn’t be more satisfied with the customer service. Once the part is installed ill give an update. Thank you Accu-Rite and your location right next to my house makes your company an easy local choice. 🔥
November 10th 2023 update:
These guys are great. Techs are personable and their front desk ladies are fantastic. These are the people you think of when it comes to supporting local businesses. As long as I own this house they will always do my services. Customer for life at this point.
Joe Bandieramonte
11/21/2022
Located in Huntersville
11/21/2022
Located in Huntersville
We have used AccuRite Services for repairs and seasonal maintenance for a number of years and have always experienced courteous and professional service from the office staff to the field technicians that come out to the house. When our older gaspack failed recently, it was a foregone conclusion that Accurite would do the replacement. In this case we were expecting extremely cold weather, and owner Mike Lane located a replacement in no time and came out with his techs on a cold Saturday morning to do the install. I highly recommend AccuRite Services for heating and a/c service.
Jacqueline Mahoney
07/19/2022
07/19/2022
The capacitor on our condenser went on us on a 90 degree Friday night.
Desperate, I called multiple techs in the area and every single one told me Monday was the soonest they could help.
I was so thankful to end up on the phone with Accu-Rite. The women on the phone was so sweet and helpful. She called one of her techs who came over even though he had already finished his last job on a Friday night.
I never seen someone troubleshoot so quickly. He was professional, knowledgeable, affordable, and kind.
I recommend Accu-Rite to anyone who is in need of air conditioning service!
Jeff And Maria
06/21/2021
06/21/2021
THESE GUYS ARE TOP NOTCH!!!!
I have dealt with 4 different heat pump contractors and 4 brands of systems over 30 years, and these guys were by far, the best, most professional, most responsive, and highly qualified contractor I've ever used.
Long story: my heat pump failed in summertime. Even with a fully booked schedule they came out the next day. They diagnosed it as failed, and had a quote for a new system to me that night. I called and spoke with their engineer / estimator, and asked for more options, which they provided (again same day). Three days later, I find out that they misquoted my system and underbid the job- I needed a larger unit than the one quoted. I told them to re-bid, but they stated "we offered you a price and we will stick by our quote." They called the factory to expedite my order, and their guys came out on a Saturday to replace the system. They worked a 13 hour day in order to finish up same day.
I can't say enough about how professional, responsive, and good to deal with these guys are. I will highly recommend Accu-Rite to anybody in need of heat pump work.
Mark Barsoum
03/17/2021
03/17/2021
Honest and outstanding customer service, knowledge, efficiency, and pricing. B.J. in the office cheerfully and generously called me several times to give me additional information, quotes, and timelines. Michael, communicating through B.J., offered different options and accurate technical information. They put me on their schedule really quickly. The technicians, Jerry and Steve, were punctual and absolutely professional. They worked hard and efficiently and knew what they were doing. They replaced the evaporator coil in my attic and charged the outside AC unit with refrigerant. Work was as non-disruptive as possible and done cleanly and quickly. Price was really fair -- better than other quotes I got. And my AC is working well now. Best of all, no slick salesperson talk or attempts to upsell me all kinds of other services or parts. This company is the best I've dealt with. It's really great to deal with honest, customer-oriented, and all-around excellent folks like this. Can't say enough good things about them. I'll definitely be calling Accu-Rite again.
Ed Graham
01/29/2021
01/29/2021
If you are looking for an HVAC company that cares about the customer, has very knowledgeable technicians, support staff that communicates wonderfully and has very fare pricing then Accu-Rite Services Is the company you want. I am very satisfied with the two systems (Upstairs & Down) that they installed and very impressed with the amount of time that they are willing to spend fine tuning (Hybrid Dual Fuel System). At the end of the day they will make you a happy customer. Thanks to Mike, Justin and the rest of the staff at Accu-Rite.
Sandra Williams
08/13/2020
Located in Mooresville
08/13/2020
Located in Mooresville
Accu-Rite was recommended to me by a friend and I am so glad they did...Office staff and techs were super to deal with and answered all my questions. Their tech, Justin came out inspected unit and determined I needed a blower motor. While we waited for its delivery they provided me with a window unit. I was extremely happy with their service and would definitely recommend you give them a call!!!
Service: Service
Jason Fisher
01/15/2020
01/15/2020
Mike come and engineered a Brand new system from the ground up in my house and I am absolutely impressed. From the people who I spoke to in the office to Mike the crew of guys that came out to our house. They were all very honest, helpful, kind, and professional. I had several quotes from other HVAC companies and found that I was able to do alot of upgrades for the price that other companies were charging for base line equipment. Mike gave me several different quotes from base line equipment to top of the line Carrier brand.This is a testament that there are still honest companies out there and I recommend Accu-Rite 100% hands down for any HVAC work.
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